Contact Technical Support

Unit won’t turn on?

  • Have you checked your power supply?

Unit interface not accessible?

  • Are you on the same subnet of SCADADroid®?
  • Have you checked your physical cable connection?

Alarms not being sent out (SMS/Voice/Email)?

  • Is your SIM card enabled?
  • Do you have the correct Gateway address?
  • Do you have the correct APN for you SIM card?
  • Have you consulted the SCADADroid® Help file and /or Product Manual?

Other F.A.Q.s

E-mail: support@reonix.com

Toll Free +1 (855) 886-8506

Tech Support is available from 8:00 am to 4:00 pm MST, Monday to Friday.