SCADADroid® Alarm Callout

SCADADroid® has 4 levels of escalation for the alarms callout which can be any variety of voice, SMS, or email; and each callout can be time sensitive, customized, and personalized (e.g. allowing voice at nighttime)

When an alarm sounds, and the repeat method is set to "Send Once", the contact group in the 1st callout group will receive their selection of alerts first. If the alarm is not acknowledged, then the contacts in the 2nd group will get notifications in descending order. The alarm will cease after each callout group has been contacted.

Alternatively, if your application requires a documented response for alarms, the administrator may change the setting to “Til Acknowledged”. Then the contact group in the 1st call out group will receive their selection of alerts first, and the system will dial all subsequent groups repeating the process back at group 1 if the callout system receives no acknowledgment code.

If all groups need consistent alerts that the alarm is still active, irrespective of groups’ acknowledgments, an administrator may set the SCADADroid® to “Til Cleared”. The system can then restart alarms’ callout order at the first callout group while receiving acknowledgments, until the alarm has been reset

All three options are available to each alarm on the Alarms tab in the easy to use, easy to back up, web browser configuration site

Each callout option can be changed securely via browser-configuration. Careful alarm-dial settings can offer versatility in repeat methods, acknowledgement procedure, and personnel callout grouping – delivering actionable event data for remote access or on-site personnel, as best fits your application

Upload or drop individual .csv configuration files or a zipped file to restore the SCADADroid® to an earlier point in time or set-up new alarms, contacts, and other configurations

Input Status is a live feed from the physical inputs on the SCADADroid®’s front panel alarm setup. Changing the state of one or more inputs will be visible on the page within moments of the change. Use the simulation Mode to imitate state changes in the inputs of real process conditions

The shift schedule determines the applicable times at which the SCADADroid® can notify its selected individual(s). When an alarm sounds, the SCADADroid® will contact the members of the current call group only if they are on shift

Testing tools is an easier way to verify network connectivity and email server settings after the cellular and LAN settings have been configured.

Several diagnostics tools are available to troubleshoot your SCADADroid® configuration such as:

  • Outgoing email log
  • Incoming email log
  • Email service log
  • Outgoing text message log
  • Outgoing voice call log
  • Notification service log

 

Never has it been easier to add hundreds of Modbus alarms when access to SCADA alarm management software is limited. Web Browser Configuration makes it possible to Map Registers and to configure new TCP devices that poll coils, inputs, or input and holding registers; it is also possible to create hundreds of alarms with read data. Beyond Alarms, Events allow for Modbus-write commands and reporting actions on Tags, MQTT Pub/Sub, Modbus-read commands, and more

SCADADroid® has 3 levels of permissions.

  • Read Only: Allows access to most pages but without the ability to make changes to any alarms, users, or control
  • Supervisor: Allows full control of phonebook and alarms but restricts access to system settings.
  • Administrator: Full control of all settings.

Periodic notifications can provide an essential network heartbeat through assurance of network integrity. The configuration of functions facilitates documentation on alarms with timely and precise reporting

Internet Connection section allows you to configure how your SCADADroid®
is connected to the internet. Preset the preferred connection in the SCADADroid® (LAN/CELL) and determine primary and secondary communication paths, as well as what to do in the event of a primary communications failure. Preserve last known values, and conserve cellular data by way of MQTT protocol

Download the Alarm Dialer SCADADroid® datasheet as a PDF